Hair Loss Heroe's Privacy Policy
Privacy Policy for Hair Loss Heroes Clinical Website
Effective Date: December 1st 2024
At Hair Loss Heroes, we value your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or use our services.
By accessing and using our website (www.hairlossheroes.com), you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect personal and non-personal information from users in the following ways:
1.1 Personal Information
We may collect personal information that you provide voluntarily when you:
- Register for an account
- Fill out forms, such as consultation requests or newsletters
- Contact us via email or other communication methods
- Book appointments or services
- Participate in surveys or feedback requests
Personal information may include:
- Full name
- Email address
- Phone number
- Physical address
- Medical history or related information (if shared for consultation purposes)
- Payment details (if applicable)
1.2 Non-Personal Information
We may also collect non-personal data automatically through the use of cookies and other tracking technologies. This includes:
- IP address
- Browser type
- Device information
- Pages visited and interactions on our site
- Referring URLs
This information is used to improve the functionality of our website and to enhance user experience.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- To provide services, such as consultations, treatments, or resources related to hair loss
- To communicate with you, including responding to inquiries or sending appointment reminders
- To process payments and manage billing information
- To improve our website and services, based on user preferences and feedback
- To send marketing communications, such as newsletters or promotional offers, if you have opted-in
- To comply with legal and regulatory obligations
3. How We Protect Your Information
We take the security of your personal information seriously. We use industry-standard measures, including encryption, secure servers, and firewalls, to protect your data from unauthorized access or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following situations:
- Service Providers: We may share your information with trusted third-party vendors who assist us with website hosting, data storage, payment processing, or email services. These providers are contractually obligated to protect your data and only use it for the purposes specified by us.
- Legal Compliance: We may disclose your information if required by law or in response to a valid legal request (e.g., subpoena, court order).
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the new owner, but we will ensure that your privacy is protected in accordance with this policy.
5. Your Rights and Choices
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request corrections to any inaccurate or incomplete information.
- Deletion: Request the deletion of your personal information, subject to certain legal exceptions.
- Opt-Out: Unsubscribe from marketing communications at any time by following the “unsubscribe” link in our emails or contacting us directly.
To exercise these rights, please contact us using the information provided below.
6. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us remember your preferences, analyze site traffic, and deliver relevant content.
You can manage or disable cookies through your browser settings. However, please note that disabling cookies may impact your ability to use certain features of our website.
7. Third-Party Links
Our website may contain links to third-party websites. These third-party sites are not operated by us, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically for any updates or changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Hair Loss Heroes
Email: admin@myhairlossheroes.com
Phone: 1.239.495.6300
Address: 27499 Riverview Ctr Blvd. Bonita Springs, FL 34134